Galleries
Does editing an image change the attachment? No. Crops, rotations and mirroring are stored with the gallery and applied when the image is shown. The attachment stays as it was. PDF and Word exports and downloads show the original.
Which file types can a gallery show? JPEG, PNG, GIF, WebP, SVG and HEIC. Other attachments, such as videos and PDFs, are not shown.
How many images can a gallery hold? Up to 1,000. Long captions and alt text take room, so a gallery with long texts may hold fewer; the editor says when a gallery is too large to save. A gallery in the All image attachments of this page mode shows the page's first 250 image attachments.
Can a gallery show images from another page? No. A gallery shows images attached to its own page. Upload the images to the page, or attach them in the Confluence editor.
What happens when I copy a page? The copy gets its own gallery. Changing one does not change the other.
Can I put a gallery in a page template? Yes. In the template you set the layout and settings. Each page created from the template gets its own gallery with that page's own attachments.
I restored an older page version. Why does the gallery show today's images? The gallery's images and texts are stored by the app, not in the page, so restoring a page version brings back the gallery but not its earlier image list.
An attachment was deleted. What happens to the gallery? While the attachment is in the trash, the gallery skips it, and it comes back if the attachment is restored. When the attachment is purged, the image leaves the gallery.
I closed the editor with the X and lost my changes. They are kept in your browser for up to 7 days. Open the gallery's editor again in the same browser and select Restore. See Save and cancel.
Can anonymous visitors see galleries? Yes, on pages that are open to anonymous visitors. They don't see Ask Rovo about this gallery.
Do galleries appear in PDF and Word exports? Yes. Each gallery appears as its images in gallery order, each with its caption. They are the original attachments, without edits.
What happens when the license expires? Readers keep seeing galleries. Editors can open the gallery editor, but Save is off until the license is active again.
AI and Rovo
Does the AI see my images? No. The AI suggestions and the gallery agent work from text: file names, captions, alt text, titles, descriptions and page text. Each suggestion card says that the model has not seen the image.
Can we turn the AI features off? Yes. A Confluence administrator turns them off in Manage apps > Advanced Image Gallery > Configure. Galleries, the editor, upload and exports keep working. See Admin settings.
Why don't I see "Ask Rovo about this gallery"? It shows only on the published page, to signed-in readers, when Rovo is on for the site, the app's AI features are on, and you can see at least one of the gallery's images.
Why did the agent refuse to build a gallery? The usual reasons: you can't edit the page, the app's license isn't active, someone edited the page in the last minute, or you canceled Rovo's Please review card. The agent's answer says which one.
Why are AI suggestions no longer available? Either the site's AI allowance is used up, or AI features are off. The settings page shows both. See AI suggestions.
Is our data used to train AI models? The app trains no AI models, and XALT receives no customer content from it. The AI usage policy gives what Atlassian states about training for Rovo and for Forge LLMs.
Data
Where is our gallery data stored? In Forge hosted storage on Atlassian's platform, pinned to your product's location. The app sends nothing to XALT. See Privacy and security.
Are galleries included in Atlassian backups and sandbox copies? No. Atlassian Backup and Restore and sandbox data copies don't include Marketplace app data. See Backups, exports and copies.
How do we have our data deleted? Uninstall the app. See How long data is kept.